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Professional Services

Kaseya Professional Services offers a range of resources to provide education and assistance in the implementation and operation of the Kaseya^® IT Automation Framework™. Kaseya Professional Services are designed to accelerate IT service delivery, realize a rapid return on investment and reduce total cost of ownership.

Professional Services Categories
Kaseya Professional Services provide the resources needed to achieve maximum success in managing your IT infrastructure and automating your IT service delivery using Kaseya Software. The key areas addressed include:

Implementation
Accelerate Kaseya Software Deployment

Kaseya Implementation Services assist organizations in the configuration, set up and deployment of the Kaseya solution. Driven by Customer requirements, Kaseya utilizes a proven implementation and deployment methodology to deliver a solid, best practice based, fully operational, and highly functional Kaseya system that can be rapidly deployed across the entire IT infrastructure.

Education
Learn to Leverage the Power of Kaseya

Kaseya Education Services assist organizations by providing comprehensive training programs that teach users how to fully leverage the powerful functionality of Kaseya. Kaseya Education Services include Kaseya QuickStart™ Education Services, a one-on-one in-depth series of on-line informative sessions offered over an extended period of time, free access to basic product education via an On-line, Self Paced option, in-depth, targeted education via Kaseya On-Line Live™ and extensive 15 hour technical training via Kaseya BootCamp™.

Projects & Operations
Utilize Kaseya Experts to Accomplish Strategic IT Goals

Kaseya Projects & Operations Services assist organizations by providing expert resources for IT projects and operations on a short term or long term basis. Kaseya experts develop an understanding of your specific needs and provide the right complement of project management, technical, and development resources to fulfill them. Examples of Professional Services Projects & Operations Services include: System Upgrades and Migrations, Technology Implementations and Deployments, Consolidations and Relocations, Operations Augmentation, and System and Process Documentation.

KASEYA PROFESSIONAL SERVICES – BUNDLED OPTIONS

Kaseya Success Track Services™

Kaseya has developed a proven strategy called Kaseya Success Track Services which combine the delivery of Kaseya implementation, education and project based Services that align with the overall needs of customers. The Success Tracks, based on the complexity and size of the Kaseya deployment, are recommended for new Kaseya customers to get up and running quickly in a consistent, best practice based configuration. By following the course set in these Success Tracks, the Customer is rapidly armed with the knowledge, resources and tools necessary to effectively manage, support, and enhance their IT systems and service delivery using Kaseya.